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Head Office Team

The Institute is supported by a team who are based at our head office in Halesowen. They are here to help you – whether you are a member of the public looking for help finding a Will, or are a professional interested in joining the Institute or are already a member.

Jackie Morton
Compliance Manager & ADR Official
"Having worked for the IPW nearly 10 years, I am now the Compliance Manager. I'm dedicated to my job and going to work is never a chore. I'm fun-loving, outgoing and enjoy socialising, but also have a very serious and strict side too."
For compliance and CPD issues, please email me at compliance@ipw.org.uk
Deb Wright
Membership Manager
"I have worked as Membership Manager for the Institute for over 6 years. I love my job and the people I work with. I'm passionate about what I do - guiding and advising people is my forte. To work for a professional organisation is a pleasure not a chore."
For all enquiries and questions relating to becoming a member of the Institute and the process of becoming a member, please email me at membership@ipw.org.uk
Vicky McAndrew
Accounts Manager
"I have worked at the IPW for 6 years. I am the Accounts Manager for the IPW and the Will Writing Academy - keeping all the finances in check. No two days are the same. My job is fulfilling, rewarding and versatile and I work with a lovely inspiring bunch."
For all enquiries relating to accounts, please email me at accounts@ipw.org.uk
Kirsty Willoughby
Training and Membership Administrator
"I first joined the IPW as an apprentice, studying Business Administration. I worked three days a week while attending my local college where I studied Level 3 in Administration and Level 2 in Functional Skills in IT.

I am now a full-time Administrative Assistant and have a variety of responsibilities. I mainly deal with incoming and outgoing post, as well as fielding calls to the appropriate person. I make and send information packs to prospective members, as well as collating files for existing student members.
Every day is a learning curve, as I find myself learning how to do new tasks within the office. My role within the IPW has grown and developed since I started work here and I continue to learn and enjoy my job."
For general enquiries please email me at enquiries@ipw.org.uk 
Josh Hayes
Digital Marketer and Training Co-ordinator
"I have worked at the IPW for over 2 years now. I work as Digital Marketer and Training Co-ordinator for the IPW and the Will Writing Academy, working full-time to cover the two roles. Every day is an opportunity to learn and grow with the IPW. I am motivated by my job and I aim to provide a creative insight to innovate this organisation."

For all enquiries relating to Digital Marketing or Training, please email me at josh.hayes@ipw.org.uk
Deanna Rowley
Digital Marketer
"I joined the IPW two years ago, after completing my degree in journalism, as part of the digital marketing team alongside Josh Hayes. We create the wonderful graphics you see on our social media pages, collate the articles you read in our wonderfully structured journal, design the leaflets for the IPW and WWA, and much more!

Working as a part of the IPW team is a wonderful opportunity and every day is a blessing. Every day is a day I get to help create something new."

For all enquiries relating to marketing, please email me at deanna.rowley@ipw.org.uk